Facebook Messenger will soon let you pay your friends back with PayPal

Allan Goodman
October 22, 2017

Now, the two companies announced a new feature that will allow users to pay their friends via PayPal from inside Messenger.

Sending and requesting money on Messenger is an easy affair as long as PayPal users log onto their accounts inside Messenger or avail of the option to link their Messenger and PayPal accounts when they make purchases online.

Starting Friday, Messenger users in the US who log in with their PayPal accounts can use the popular messaging platform to send and request money to one another.

Meanwhile, PayPal also introduced a customer service bot for Messenger, allowing you to seamlessly receive payment and account support directly in the messaging app. In the previous year, Facebook and Paypal allowed users to connect their accounts which ultimately allowed them to shop easily on Messenger using PayPal.

The option is not exclusive, it is just an alternative way to make payments, and once it gets live, it will be available to users alongside Messenger's current payment system. What this means is that customers of the P2P payment giant will be able to receive payment and account support directly within the app.

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Users can explore the new feature by tapping the blue plus icon within Messenger, then selecting the green Payments button to send or request money. Some of the services PayPal customers will be able to access when using the bot include, resetting passwords, handling account inquiries, and dealing with all issues related with refunds of payments.

Last year, PayPal and Facebook anounced a deepened relationship that allowed customers in the U.S.to shop from online merchants using their Messenger chat bots, then transact in the messenger via PayPal.

Do you think you'll use the new feature?

Facebook has some 30,000 bots that can already accept payment natively without directing you to third-party websites. The same will be available for Android platform very soon.

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