Some AT&T wireless customers hit by outage

Allan Goodman
November 17, 2017

Just after 9 p.m. CT on Wednesday NBC got a notification from AT&T that the issue had been resolved and service should be back to normal.

DownDetector.com showed outages around the US on Wednesday and Thursday.

Users have reported on social media that they can not make or receive calls, according to the Dallas Morning News.

In a statement released Wednesday afternoon, AT&T acknowledged that some of its customers are having issues placing calls over its wireless network, following a flood of reports earlier in the day suggesting that the carrier's network was down in key markets across the U.S.

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The outage appears to have begun around 1 p.m. PT, according to DownDetector, which counted more than 6,000 customer complaints of service outages at 3 p.m. PT.

Many frustrated users replied to the tweet saying that restarting didn't resolve the problem, however. Thousands of customers were reporting that their AT&T cellphone service was out. "These users should restart their devices, which should resolve the issue". If the issues persist, at least for the time being, there's also the option to place calls over your Wi-Fi network thanks to AT&T's Wi-Fi calling feature.

I tried to make phones call from my iPhone and I could not complete any of the calls, local or long distance.

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