IPhone X Users Are Reporting An Issue That Delays Answering A Call

Allan Goodman
February 6, 2018

Accordingly, some iPhone X owners are a bit annoyed lately that a glitch is preventing them from answering incoming calls on their devices.

"We're thrilled to report the biggest quarter in Apple's history, with broad-based growth that included the highest revenue ever from a new iPhone line-up", said Apple chief executive Tim Cook. "I can often not see an incoming call coming, can only hear it!" The phone rings but the display does light up only after 6-8 seconds. "The display doesn't come back on even when I take away the phone from my ears", said the user.

These complaints have been posted on Apple's support forums and since December, hundreds of users have reported the same issue.

The Financial Times said it's reached Apple for comment, and the Cupertino brand responded by saying it's now "looking into these reports".

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Apple has also confirmed that some iPhone X may become unresponsive in cold weather. In response to this, Apple gave a guideline for this issue, along with a clarification statement to the loopinsight website, indirectly accepting there is a fault and that an OS update is on the way with a fix.

Apple's most expensive smartphone till date, the iPhone X has been received very well by the tech enthusiasts.

iPhone X users have the option to use setup call on other devices which will allow them to route their incoming calls to a different Apple iPhone on the same Wifi network. There were some issues for a select group of users for which the brand provided a replacement or took their phone to service them. However, Apple is said to import as much as 90% of their devices sold in the country. The Cupertino based company is yet to acknowledge this new iPhone X problem though.

According to those familiar with the iOS roadmap, Apple had planned to completely overhaul the homescreen of the iPhone - replacing the grid of icons that now confronts users. Though Apple have issued an apology, their reputation has been tainted, with affected customers losing faith in the company.

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